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119-5589 Byrne Rd.
Burnaby, BC V5J 3J1

Head Office: 1-604-620-6449

After Hours: 1-778-926-7645

Fax: 1-604-620-6365



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Where is iHazmat located?

iHazmat Regulatory Ltd. is a Canadian company with both our corporate office and training facility located in Burnaby, BC. Our corporate office address is: #119 – 5589 Byrne Rd, Burnaby, BC, V5J VJ1.

What does iHazmat do?

iHazmat provides regulatory support to help you comply with the various dangerous goods regulations. Our services can be applied to shipping and handling dangerous goods by air, ground or sea. Our regulatory expertise, combined with our range of products and customer first attitude, make iHazmat Regulatory the ideal choice for your hazmat needs. We are a Canadian company providing North America with workplace compliance solutions including Certified DG Training, SDS Services, Repacking, Shipping Products and more.

Who are iHazmat’s primary customers?

iHazmat primarily serves the chemical, petroleum, paint and coatings, transportation, and medical industries which deal with dangerous goods or hazardous materials. This includes any business which must comply with the regulatory requirements set forth in the WHMIS, OSHA, IATA, IMDG, TDG, and 49CFR regulations.

What is iHazmat's competitive advantage?

iHazmat is at the intersection of dangerous goods regulations and technology. We offer value-added regulatory knowledge in all aspects of our business ensuring you are given compliant and easy to manage solutions. Our regulatory team is knowledgeable in TDG Clear Language, WHMIS 2015, IATA, IMDG, GHS, OSHA, 49CFR and more. From our 45+ years of combined regulatory experience to our cutting edge content development team, you can be sure you’re in good hands at iHazmat. Trust the experts.


Why is training required?

Training serves many purposes and is legally required. Most importantly being properly trained serves to keep everyone in the workplace, as well as the environment, safe. Training also aims to eliminate confusion and standardize dg shipping processes. Not training employees can result in carriers refusing shipments, delays, and even severe fines.

Who needs training?

Transport Canada and the US Department of Transportation both require anyone involved in handling, offering for transport, or transporting dangerous goods to be trained.

For shipping by air, IATA requires that all persons involved be trained according to IATA section 1.5. Similarly, for shipments by sea, the IMDG Code requires training according to IMDG 1.3. Some of the training may be optional but some carriers will refuse to accept a shipment if the person preparing it is not properly trained.

When do we need training?

Initial training must be done when employees start working with dangerous goods. Training must be refreshed every 3 years for sea and ground and every 2 years for air. Training is also not transferable between employers.

What training must be done?

According to the Department of Transportation and Transport Canada, training must be done to the satisfaction of the employer and adequate for the job requirements. This means the training should be function or job specific. If an employee’s job function drastically changes, retraining may be a good idea.


What is LMS?

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) courses or training programs.

What are the benefits of e-Learning?

e-Learning offers companies flexibility in training its employees including:

  • Self-paced learning

  • 24-hour availability on demand

  • Cost-effective in reaching remote companies/employees that would otherwise be costly due to incidental travel expenses

  • Our mobile friendly platform allows you to get trained from your smart phone, tablet or desktop computer

  • Current and future participants have access to the online content for the duration of their certification

What is the difference between online training and a traditional training session?

There is very little difference. You will get the same quality material, created by the same knowledgeable instructor, and the same compliance certificate.

Can I get trained from my phone?

Yes, the iHazmat training platform is cutting edge and will allow you to be trained from any device, anywhere, anytime. Get fully certified from your smart phone, tablet or desktop computer.

Will I have access to the course materials after I complete the training?

Yes. Regardless of whether you use our online platform, come to a public course or go for our facility training, everyone attending iHazmat courses will be given full access to the course material for the duration of their certification.  Our mobile friendly platform allows you to refresh your knowledge anytime by watching just the course video relevant to you question at that time.


Can I use the same bill of lading for all modes of transportation?

By ground and sea there are not specific format requirements for the document. However, some items must appear somewhere on the document. It is okay to use your own format if it includes all of the requirements set forth in the applicable regulation (49 CFR, TDG, IMDG).

For shipments by air there is a specific format for most airlines. Most airlines will want to see your shipping document conforming to the IATA Shipper’s Declaration for Dangerous Goods format. These documents are more detailed than your average bill of lading by ground.

Why does my carrier refuse to load my shipment even though I completed the bill of lading?

A carrier could be refusing your shipment for a variety of reasons including; improper shipping document, labels, packaging, segregation or the carrier does not accept dangerous goods or hazardous materials. The carrier should be able to let you know what the issue is.

Can my bill of lading be handwritten instead of typed on the computer?

Generally it should be acceptable to hand write a shipping document so long as it is legible. Best practice would be to always type your shipping document as some carriers will only accept typed documents and typing ensures legibility.

Lithium Battery Shipments

How do I know if my lithium batteries meet the requirements of the "UN Manual of Tests and Criteria, Part III, subsection 38.3"?

You can check the website of the distributor or manufacturer of the battery for an up-to-date Safety Data Sheet.

How do I safely package lithium batteries for transport?

When you package a lithium battery for transport, ensure the terminals cannot come into contact with each other or other conductive substances. Do this by separating the batteries or cells and ensuring no damage to the terminals will occur during transport.

Can I ship recalled, damaged or non-conforming cells or batteries?

If a lithium battery has been damaged or is defective for safety reasons and may cause a short-circuit, dangerous amounts of heat, or a fire are FORBIDDEN for transport.

GHS (Globally Harmonized System)

What is GHS?

GHS stands for the Globally Harmonized System of Classification and Labelling of Chemicals and has been put forth by the United Nations in order to reduce confusion involved with international dangerous goods and hazardous materials. There are new hazard symbols or pictograms as well as a change from Material Safety Data Sheets to Safety Data Sheets with new format requirements.

Why GHS?

The purpose of the GHS is to eliminate inconsistencies between various systems of classification of chemicals. The end-goal is to improve the safety of everyone involved with international shipments of dangerous goods and to make the shipments easier to perform.

What will the new GHS ruling affect?

GHS will affect all companies that have chemicals in the workplace. This is because all of the Material Safety Data Sheets people in the workplace have become familiar with will be changing to the new Safety Data Sheet 16 section format. Furthermore, there will be new labelling, pictograms, signal words, and hazard statements that workers must understand.